FAQ
1. What materials are your t-shirts made from?
Our t-shirts are made from high-quality materials that are soft, comfortable, and durable. We use a blend of cotton and polyester to ensure a perfect balance of breathability and longevity.
2. Are your t-shirts machine washable?
Yes, all of our t-shirts are machine washable. We recommend washing them in cold water and tumble drying on low heat to maintain their shape and color.
3. How are your t-shirts made?
Our t-shirts are crafted from a single piece of cloth, meaning they have no side seams. This seamless construction provides a smoother, more comfortable fit, reduces the risk of chafing, and ensures the shirt maintains its shape over time. Plus, without seams, the design on your shirt looks more continuous and visually appealing.
4. What products do you offer?
While we specialize in t-shirts, we also plan on expanding to a variety of other merchandise, including hoodies, mugs, stickers and more in a very near future, so be sure to check back often for new items!
5. How do I find my size?
We provide a detailed size chart for each product on its respective page. Be sure to check the chart before placing your order to ensure you get the right fit. If you're between sizes, we recommend ordering a size up for a more comfortable fit.
6. Can I track my order?
Yes, once your order is shipped, you’ll receive an email with a tracking number. You can use this number to track your package’s progress on the carrier’s website.
7. What is your return/exchange policy?
Since our products are made to order, we do not accept returns or exchanges for items that are the wrong size, color, or design selection. However, if your item arrives damaged or there’s a printing error, please contact us within 7 days of receiving your order, and we’ll make it right.
8. Can I cancel or change my order?
Orders can be canceled or modified within 24 hours of purchase. After that, your order goes into production, and changes cannot be made. Please double-check your order details before completing your purchase.
9. What payment methods do you accept?
We accept major credit cards as well as PayPal, Apple Pay, Google Pay and Shop Pay. All transactions are securely processed, ensuring your payment information is safe.
10. Do you ship internationally?
Yes, we ship worldwide! Please note that international shipping may take longer, and additional customs fees may apply depending on your country’s regulations.
11. Can I request a custom design?
We love creativity! If you have a specific design idea in mind, please reach out to us via our contact form, and we’ll see if we can bring your vision to life.
12. Do you offer discounts or promotions?
We often run special promotions and discounts. To stay updated, sign up for our newsletter or follow us on social media.
13. How can I contact customer support?
If you have any questions or issues, our customer support team is here to help! You can reach us through our contact page or by emailing sales@rabidraccoontees.com.
Thank you for shopping with Rabid Raccoon Tees! We hope you find something you love. Happy shopping!